Mortgage Collector

ob Summary

Company
Select Portfolio Servicing
Location
Jacksonville, FL 32256
Job Type
Full Time
Employee

Mortgage Collector
About the Job

Select Portfolio Servicing, Inc.​, a Credit Suisse company, is a nationally recognized leader in the residential mortgage servicing business.​ The company services approximately 300,000 residential mortgage loans throughout the nation and is committed to quality customer service and best practices.​



Position Overview:



Summary

Associate will initiate contact of past due borrowers to facilitate bringing loan to current status; thereby lowering delinquencies in loan portfolios overall.​ Compliance to current regulations and guidelines is essential.​



Duties

1.​ Call on past due mortgage loans

2.​ Answer a high volume of inbound calls from past due mortgagors

3.​ Negotiate payment arrangements; take financial information

4.​ Educate mortgagors regarding status of account and fees past due

5.​ Seek out select duties and projects from supervisor in support of delinquency goals

6.​ Independently manage time in an effort to meet all department standards and requirements

7.​ Participate in training fellow team members



Specs

1.​ High School or GED Associates degree

2.​ Previous experience in a high volume call center; inbound and outbound calls

3.​ Excellent phone and communication skills

4.​ Strong interpersonal and problem solving skills

5.​ Displays assertive behavior when communicating

6.​ Ability to handle stress and multiple projects with competing interests for time

7.​ Previous experience in consumer or mortgage collections

8.​ Stable work history



Shift: 12 p.​m.​-9 p.​m.​ and 2 p.​m.​-11 p.​m.​



We are proud to be an EEO/​AA employer M/​F/​D/​V.​ We maintain a drug-free workplace and perform pre-employment substance abuse testing


We have a compensation package that inspires loyalty in superior professionals.​ At Select Portfolio Servicing, you'll enjoy excellent benefits including, tuition reimbursement up to $5,000, health, dental, disability, paid sick leave, paid vacation, paid holidays, paid training, and 401(k).​ If you are interested in this position you can apply online at www.​spservicing.​com

Only those selected to interview will be contacted.​ EOE